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Email : reservation.marsaalam@concorde-eg.com




























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Pets Service

WE WELCOME OUR FOUR-LEGGED GUESTS

It's easy to bring your pet along when you stay with us.* Just book, then call the hotel directly to give them your reservation confirmation number and ask them to add your pet to the reservation.

To keep all our guests happy, including those not traveling with four-legged friends, some restrictions apply.

Ask the hotel about our pet policies, guidelines and applicable fees.

 

Standard Pet Policies and Guidelines

-Pets weighing less than 10 kg. are welcomed.

- Euro 25.00 will be charged daily including a deep cleaning fee, a second pet is permitted in your guest room during each visit at an additional fee of Euro 25.00

- Proper medical certification specifying that all vaccinations are up to date must be available upon request.

- A Pet Policy Letter will be presented at the time of check-in, and a non-refundable fee will be charged to the guest’s account. Fees vary per hotel.

- A “presence of pet” sign, provided at housekeeping, must be displayed on the outside of your room door at all times.

- Pet may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a cage or pet carrier while you are gone.

- Pets are not allowed in the public areas of the hotel such as the lobby, Spa & Fitness Centre, Business center, Swimming pool, Beach or near the food service areas.

- Pets must be on a controllable leash at all times when outside the guest room.

- Guests must walk their pets in designated walk areas and are responsible for picking up after their pet in and around the hotel at all times.

- Housekeeping Service - the pet must be removed from the room prior to housekeeping service or other arrangements must be made with hotel management.

- Hotel reserves the right to charge for additional cleaning or damage caused by pet.

- Front desk obtains a cell phone number to contact guest in case of emergencies.

- The hotel reserves the right to ask that a pet be removed from the property if there is anydisturbance to other guests

- Guest must sign a waiver